FAQ

1. How long does shipping take?

Shipping usually takes 7–15 business days depending on your location. You will receive tracking updates once your order ships.

2. Is the KNEERO Knee Massager safe?

Yes. It uses gentle heat, vibration, and infrared therapy that is clinically recognized for improving blood flow and relieving pain.

3. Can seniors use it?

Absolutely. It is designed for adults, seniors, athletes, and workers who experience knee pain or stiffness.

4. How long should I use it per session?

We recommend 15–20 minutes per session, 1–2 times a day for best results.

5. Does it work for arthritis?

Many customers with arthritis report significant relief thanks to increased circulation and reduced stiffness.

 

6. Is it cordless?

Yes. KNEERO is rechargeable and cordless, making it easy to use anywhere.

7. Can I return the product?

We offer a 30-day satisfaction guarantee. If there is any issue, contact us at support@kneerohealth.com.

 

8. Do you offer replacements?

Yes. If your product arrives damaged or defective, we will replace it free of cost.